Contact Us:Nicola: Mobile 07582 606619.................................................................................................................................................................................................Moving from the fun stuff to the boring stuff.............
Terms and Conditions: During the first initial consultation the owners should warrant to disclose any antisocial behaviour especially aggression that their pet may display. All relevant medical history must be disclosed and all pets must be update with flea treatments and yearly inoculations booster.
The owners agree to indemnify Paws 2 Purrfection as not liable to any damage caused by the owners pets, to damage to property in the owners absence and all liability for any loss or damage also to include harm caused to another dog or person, caused by the pet whilst being walked, visited or boarded The owner must agree to indemnify Paws 2 Purrfection for any responsibility it is you the owner that is responsible to ensure your dog is fully insured. Sorry, bitches in season are not accepted on group walks. We reserve the right to make any decision necessary in the best interest of your animal to include the animal becoming unwell and needing veterinary treatment. The owner and not Paws 2 Purrfection is responsible for all veterinary fees and disbursements incurred. If we need to visit the vet with your animal an additional charge will be incurred. Acceptance of our services is deemed acceptance of our Terms and Conditions and an agreement to pay our fees on time. We reserve the right to stop walking a dog if he shows aggression to people or other dogs. We reserve the right to either impose supplementary charges and/or terminate this agreement if, the assignment changes from the subscription given by the client and needs more time or responsibility or if there is a change in the nature of the assignment which could not have been reasonably foreseen by either party. We will not be liable for any damage or injury caused by your dog excepting that of proven Third Party. There is always an hour window of time allowed to pick up and drop off your dog – ie., a 10am pick up can mean a 9am or 11am pick up. We cannot be held liable for any theft or damage to your property or injury/illness to your pet unless we can be shown to be negligent. We reserve the right to deny or terminate services because of safety or financial concerns Extreme weather conditions may mean a curtailment or cancellation of our services at short notice. (We will keep your pet company if we can get there) We will try to give 24 hrs notice if we cannot walk your dog. If not, we will refund the fee for that walk If 24 hrs notice is not given by the client of cancellation, we reserve the right to charge for that walk We do not walk dogs during thunderstorms or extreme heat but will let your dog out to relieve himself and keep him company indoors We cannot walk ill dogs or dogs known to have an infection even on a one to one basis because of the risk of cross infection We will not feed deep chested dogs in the hour presiding or after a walk because of the risk to your dog of gastric torsion
Kennel Cough – Although every care is taken to prevent contact with dogs with kennel cough, the incubation period means that it is always possible your dog may pick this up and we cannot be held liable for your dog contacting kennel cough. We strongly advise you discuss kennel cough vaccination with your vet.
We will not walk dogs who wear choke chains or electric collars nor can we administer punishment (smacking or jerking collars or any method which may cause the dog pain or distress)
Holidays – We aim to give you six weeks notice at least, of our holidays
Weekly bookings are greatly discounted and need to be paid one week in advance. You are paying for the whole week at a greatly discounted rate so we cannot refund for part week should you not need us. If you do not need us for the following week, we cannot guarantee to have space for your pet without a retainer (50% of your normal weekly fee – per week).
We are always happy to visit you to see if our services may be right for you – although we cannot confirm dog walking or puppy visits without a firm booking date with one weeks deposit
Should we not be able to fulfil a walk or visit we will refund for that/those walks or visits. ************************************************************************************************************** Frequently Asked Questions: Are you a Member of any professional body and are you insured? Can I meet you personally? Will I get the same Dog Walker or Petsitter every time? Can I contact you while I am away to see how my pet is settling in and make sure they are ok? Do you operate a key holding service? I am worried about handing my key over to a stranger? Should I provide my pet’s food for when I am away? What happens if I have not left enough food for my pet? Do you have any formal conditions? What happens if my pet falls ill whilst in your care or is involved in an accident? What happens if I am delayed in returning home from holiday or a business trip etc? Do you charge extra for weekends and bank holidays? Cancellation |
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